Over the past decade, terms like cognitive bias and implicit bias have entered everyday conversation. We know now that the brain is an efficiency machine—its job is to take what it currently “knows,” filter new information through that lens, and make decisions as...
In the mid-1990s, organizational theorists Jeffrey Pfeffer and Robert Sutton coined a phrase that still echoes today: the knowing–doing gap. They observed something painfully simple yet profoundly true—most of us already know far more than we consistently do. The...
Most people try to improve performance by stacking tactics—visualization, positive self-talk, problem solving. Helpful? Sure. But the biggest jumps I see in senior leaders, managers, and individual contributors don’t come from more tactics. They come from a shift in...
(Reflections from the International Leadership Association Global Conference in Prague) Every once in a while, life gifts you a conversation that lingers… And what began as a 45-minute meeting with a priest at the International Leadership Association Global...
Whether it’s a Fortune 500 company, a nonprofit serving its community, or even a high school yearbook committee, every team and every individual is wrestling with the same challenge: how do we move forward, elevate our game, and distinguish ourselves? I’ve long...
If I had to name the most significant gift ever given to a living being, it would be this: agency—the capacity to choose. And yet, so many of us fail to use it. We delay. We avoid. We convince ourselves we don’t have a choice when in reality, we do. Choosing NOT to...
