“I always try to keep the circumstances in my life fresh. I like to change the physical environment I live in, change the people around me and try to experience things for the first time. I think that keeps one on their toes, creatively and spiritually.”—...
Over the past decade, terms like cognitive bias and implicit bias have entered everyday conversation. We know now that the brain is an efficiency machine—its job is to take what it currently “knows,” filter new information through that lens, and make decisions as...
In the mid-1990s, organizational theorists Jeffrey Pfeffer and Robert Sutton coined a phrase that still echoes today: the knowing–doing gap. They observed something painfully simple yet profoundly true—most of us already know far more than we consistently do. The...
Most people try to improve performance by stacking tactics—visualization, positive self-talk, problem solving. Helpful? Sure. But the biggest jumps I see in senior leaders, managers, and individual contributors don’t come from more tactics. They come from a shift in...
In the early 2000s, British Cycling was a story of disappointment. Despite decades of effort, their performance on the world stage was dismal—only one Olympic gold medal in nearly 100 years, and a Tour de France record that was almost laughable. Sponsors didn’t want...
